Shipping & Returns
All sales are final. We do not accept returns or exchanges unless the products you purchased is/are defective, as determined in our sole and absolute discretion. Any returns accepted by us are subject to a 25% restocking fee. Shipping costs are non-refundable and all return shipping costs are the responsibility of the buyer. Any returns accepted by us must be within 30 days of the date of purchase, be unused, and be in an unopened new box. All returns are subject to inspection. Any products, in our sole and absolute discretion, that shows evidence of use, installation, improper handling, improper packaging, or improper shipping will not be considered for exchange, refund, and may void its warranty. Special order parts may not be cancelled or accepted for returns, refunds, or exchange with other special order products. Special order products refer to any products that are not in stock with T8R.
If an item is ordered from T8R with free shipping and is returned for a credit and was not damaged or defective upon customer receipt, the shipping charges for the item will be deducted from the total refund.
To start the RMA process, use the contact form above or call/email your T8R sales representative during business hours.
Shipping is restricted to U.S. states only.